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試析飯店文化與飯店員工管理
畢業論文
試析飯店文化與飯店員工管理
摘要：飯店文化是影響員工管理的1個重要因素，也是飯店提高競爭力的1個有效手段。它作為1種影響員工思維的力量，能對員工的行為產生導向、約束、凝聚、激勵等作用。飯店文化有助于培養員工的自我管理意識，增強員工的向心力，提高員工的素質。本文闡述了飯店文化的概念，簡要分析了飯店企業文化對員工管理的重要性及其飯店員工管理的現狀，并在此基礎上提出了飯店基于文化理念對員工進行管理的運作措施。
關鍵詞：飯店文化；員工管理；現狀；運作措施
The Influence of
the Hotel Culture on Staff’s Management
Abstract: The hotel culture is an important factor which influences staffs management, and is also a valid means by which the hotel can improve the competitiveness. Hotel culture as a power which can influence staff’s thought, it performs a function as direction, control, cohesion and excitation on staff’s behavior. Hotel culture is helpful to cultivate the consciousness of staff’s self-management, to strengthen the cohesion force of staffs, to improve the quality of staffs. This text expatiated the concept of hotel culture, analyzed the importance of hotel culture toward the staffs management and the recent situation of staff’s management in hotels. Besides, based on those, it’s put forward some countermeasures for the hotel to manage staffs with corporate culture.
Key words: hotel culture; staffs management; recent situation; countermeasures
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