一份好的英文簡(jiǎn)歷可以讓公司一眼相中，獲得面試機(jī)會(huì)。本文為英語(yǔ)客服代表英文簡(jiǎn)歷范文，以供參考。
【英語(yǔ)客服代表英文簡(jiǎn)歷范文一】
resume: resume
personal information
name: frank wang gender: male
date of birth: 1983/08/26 residency: guangzhou
work experience: >1 year hukou: hunan province
current salary: 60,000-80,000 rmb /year
email: mobile:
career objective
type of employment: full-time
desired industry: finance/investments/securities , trading/import & export , banking , public relations/marketing/exhibitions , entertainment/leisure/sports & fitness
desired location: guangzhou
desired salary: 3,000-3,500 /month
desired position: investment banking specialist , international trade specialist/assistant , assistant merchandiser , merchandiser , english translator
language skills
english very good
self-introduction:
my name is frank wang, from the city of changsha, hunan province. i major in english and graduated from foreign language department, xiangnan university. now, i am applying for a job in your unit. hopefully, you can accept my application.
during my four-year study and working experience, i took advantage of this precious opportunity and tried to grasp every chance to acquire all kinds of knowledge, especially english. i have made rapid progress in learning basic english skills, including listening, speaking, reading, writing, and translating.
as an english major, my excellent oral english enabled me to have worked as a part-time english interpreter, i am capable of teaching college english students, doing simultaneous translation and guiding foreign travelers in tourism.
in addition, being enthusiastic and active in social activities, i bravely participated in english speaking contests, english drama contests, english tutoring and mastery of computer skills. although i have encountered numerous difficulties and failures, yet i made up my mind to go on with my pursuits. "no pains, no gains", keeping this proverb in mind, i strived to bear any burden, met any hardship and stroke a balance between studies and activities. as a result, i accumulated tremendous experience and widened my horizon through lots of activities, which meanwhile promoted my studies.
"as a man sows, so he shall reap". now it is the time for me to roll up my sleeves to begin my career. if you give me an opportunity, i will assure you of my determination and excellence in return.
i am looking forward to hearing from you.
【英語(yǔ)客服代表英文簡(jiǎn)歷范文二】
Anny Smith
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email:
Career Profile:
To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.
Professional strengths:
Possess seven years of experience in customer service
In-depth knowledge of basic operating systems
Flexible, attention to detail and ability to learn quickly
Possess excellent listening and responding skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess good sales and customer service skills
Excellent administrative and organizational skills
Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
Highly initiative to manage a busy workload without close supervision
Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
Bachelor's degree in English from Daffodils Arts College in the year 19XX
Master's degree in English Language from university of XYZ in the year 19XX
Certification course in Communication skills from soft skills training center in the year 19XX
Professional Experience:
ABC Business Center Inc, State
20XX till date
Customer Care Officer
Responsible for dealing with customer relevant queries, complaints and request for information on products and services
Assigned the tasks of recording all communications between various parties
Handled the tasks of drafting documents as requested by Customer Care Manager
Prepared daily, weekly and monthly statistical reports
Responsible for generating ideas on ways to resolve problems and serve customers in a better way
Confirmed customer understanding of the solution and provided extra customer education as required
Techno Global Center Co Inc, State
20XX till date
Customer Care Officer
Assigned the tasks of processing customer orders as well as provides details about the products and services to customers
Handled the responsibilities of designing activities to improve business performance and customer satisfaction
Conducted needs-based selling by using non-scripted probing techniques to find customer requirements
Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
Handled the tasks of preparing customer correspondence and updating customer files
Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
Areas of Interest:
To apply my comprehensive customer service skills to meet the goals and objectives of the organization
To increase the sales and service of the organization by applying my excellent negotiation and customer service skills
Personal Details:
Name: Anny Smith
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Senior Customer Care Officer
Lopez Associates Co Inc, State
Cell: xxxx
Email: