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TECHNICAL ENGINEER
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
PROFESSIONAL EXPERIENCE
1998-Present TECHNICAL ENGINEER
mERCER INE.,Albany,NY
Plan,coordinate, execute hardware,software network installation,configuration,maintenance,troubleshooting repair operations for service contract clients.Specialize in maintaining IBM Mac PCs,and peripherals with emphasis on networking environments.
Develop implement service schedules,systems procedures to assure delivery of quality,cost-efficient technical services.
Quickly diagnose causes of systems failures malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards. Respond immediately to emergency situations with sensitivity to deadlines customer needs. Assist network engieers woth installation trobleshooting of Appleshare Novell systems. Analyze client equipment operations to determine servicing supply needs. Monitor maintain cost-effective inventories of supplies,tools materials. Investigate,test,and implement improvements to existing procedures. Consistently manage time multiple tasks to meet deadline,established objectives,and quality performance standards. Foster clear communications maintain excellent staff client working relations.
1982-1988 Manager of information systems
KRITEL ASSOCIATES,INC.,Schnectady,NY
Directed supervised all MIS,related activities for a financial services firm supplying critical,timely information to corporate client base.Adminstered DISTON'S 2 Novell 2X networks,maintaining peak operating efficienclen providing user training for all hardware software applications.Controlled budget costs for purchasing operations.
LICENSES AND CERTIFICATIONS
CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASER JET PRINTERS
TECHNICAL EXPERTISE
Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE. Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS. Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
Notice:
Professional licensure certifications add weight to resume.
Use of boldgace itallcs provides a clean crisp presentation.
TECHNICAL ENGINEER
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
PROFESSIONAL EXPERIENCE
1998-Present TECHNICAL ENGINEER
mERCER INE.,Albany,NY
Plan,coordinate, execute hardware,software network installation,configuration,maintenance,troubleshooting repair operations for service contract clients.Specialize in maintaining IBM Mac PCs,and peripherals with emphasis on networking environments.
Develop implement service schedules,systems procedures to assure delivery of quality,cost-efficient technical services.
Quickly diagnose causes of systems failures malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards. Respond immediately to emergency situations with sensitivity to deadlines customer needs. Assist network engieers woth installation trobleshooting of Appleshare Novell systems. Analyze client equipment operations to determine servicing supply needs. Monitor maintain cost-effective inventories of supplies,tools materials. Investigate,test,and implement improvements to existing procedures. Consistently manage time multiple tasks to meet deadline,established objectives,and quality performance standards. Foster clear communications maintain excellent staff client working relations.
1982-1988 Manager of information systems
KRITEL ASSOCIATES,INC.,Schnectady,NY
Directed supervised all MIS,related activities for a financial services firm supplying critical,timely information to corporate client base.Adminstered DISTON'S 2 Novell 2X networks,maintaining peak operating efficienclen providing user training for all hardware software applications.Controlled budget costs for purchasing operations.
LICENSES AND CERTIFICATIONS
CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASER JET PRINTERS
TECHNICAL EXPERTISE
Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE. Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS. Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
Notice:
Professional licensure certifications add weight to resume.
Use of boldgace itallcs provides a clean crisp presentation.
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